Customer Service & Operations Internship in Bali - Smart As Human

Kickstart your career with Smart As Human through our dynamic Customer Service & Operations Internship in the heart of Bali! This is your chance to gain hands-on experience in a fast-paced, people-centric environment while contributing to meaningful projects that impact our community. As an intern, you'll work closely with our dedicated team to deliver exceptional customer service and streamline our operations, all while learning from industry experts.

Join us in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, or Badung, where you'll be part of a vibrant, innovative workplace that values creativity, collaboration, and continuous growth. With a competitive salary of Rp 2,500,000 - Rp 3,200,000 per bulan, this internship offers the perfect blend of learning, earning, and experiencing the beauty of Bali.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service by handling inquiries, resolving issues, and ensuring customer satisfaction.
• Assist in managing customer data and maintaining accurate records using CRM tools like Salesforce or HubSpot.
• Support operational processes by coordinating schedules, managing inventory, and optimizing workflows.
• Collaborate with the team to identify areas for improvement and implement efficient solutions.
• Participate in team meetings and contribute ideas to enhance our service offerings.
• Assist in organizing and participating in internal training sessions and workshops.
• Stay up-to-date with industry trends and best practices in customer service and operations.
• Contribute to the creation of engaging content for our social media channels and marketing materials.

🎓 Kualifikasi & Syarat

• Currently pursuing a degree in Business Administration, Marketing, or a related field.
• Strong communication and interpersonal skills.
• Basic knowledge of Microsoft Office Suite (Excel, Word, PowerPoint).
• Familiarity with CRM tools like Salesforce or HubSpot is a plus.
• Ability to work well in a team and adapt to a fast-paced environment.
• Proactive and eager to learn, with a passion for customer service and operations.
• Fluency in English is required; Bahasa Indonesia is a plus.
• Valid ID and proof of enrollment in a university or college.

🛠️ Keahlian

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