Collection Specialist (Desk Collection) - Financial Services

Join Vista Jaya Raya, a leading financial services provider in Indonesia, as a Collection Specialist (Desk Collection). In this critical role, you will be the driving force behind our debt recovery efforts, ensuring financial stability while maintaining strong customer relationships. Based in Jakarta Barat, you'll handle collections for various financial products, using tools like SAP and Microsoft Office Suite to manage and track debts effectively.

At Vista Jaya Raya, we're committed to innovation and excellence in financial services. As a Collection Specialist, you'll work in a dynamic environment where your efforts directly impact our company's financial health. This role offers a unique opportunity to develop your skills in debt recovery, customer service, and financial analysis, with growth potential in a reputable organization.

📋 Tanggung Jawab Pekerjaan

• Manage and track customer debts using SAP and Microsoft Office Suite.
• Conduct phone calls and visits to collect overdue payments.
• Analyze customer payment histories to identify patterns and trends.
• Negotiate payment plans and settlements with customers.
• Coordinate with legal and credit teams for complex cases.
• Prepare and present regular reports on collection activities.
• Ensure compliance with internal policies and regulations.
• Maintain accurate and up-to-date customer records.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum 3 years of experience in debt collection or a similar role.
• Strong knowledge of Indonesian banking and financial regulations.
• Excellent communication and negotiation skills.
• Proficiency in English (both written and spoken).
• Familiarity with SAP and Microsoft Office Suite.
• Ability to work under pressure and meet tight deadlines.
• Strong analytical and problem-solving skills.

🛠️ Keahlian

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