Client Relations Specialist - Construction Projects (Jakarta)

Join GSI CCTV, a leading name in the construction and security solutions industry, as a Client Relations Specialist in Jakarta. In this dynamic role, you will serve as the bridge between our company and valued clients, crafting compelling proposals, nurturing long-term relationships, and ensuring client satisfaction. With a focus on construction projects, you'll leverage your expertise in CCTV systems and security solutions to deliver exceptional service and drive business growth for GSI CCTV.

As a Client Relations Specialist, you'll be responsible for managing client interactions, from initial inquiries to post-project follow-ups. You'll collaborate with cross-functional teams, including project managers, engineers, and sales representatives, to ensure seamless project execution and client satisfaction. With Jakarta's vibrant construction sector, you'll have the opportunity to work on diverse projects and make a tangible impact on the built environment.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong client relationships by providing exceptional customer service and support.
• Develop and present compelling proposals, including project scopes, timelines, and pricing, to secure new business opportunities.
• Coordinate with project teams to ensure smooth project execution and timely delivery.
• Monitor client satisfaction and address any concerns or issues promptly.
• Stay up-to-date with industry trends, regulations, and best practices in the CCTV and security solutions sector.
• Collaborate with the sales team to identify new business opportunities and drive revenue growth.
• Conduct regular client meetings and site visits to understand their needs and provide tailored solutions.
• Analyze client feedback and data to identify areas for improvement and implement corrective actions.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in client relations, business development, or a similar role in the construction or security solutions industry.
• Strong knowledge of CCTV systems, security solutions, and related technologies.
• Excellent communication, negotiation, and interpersonal skills.
• Proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Familiarity with CRM software, such as Salesforce or HubSpot, is a plus.
• Ability to work well under pressure and manage multiple tasks simultaneously.
• Proven track record of achieving sales targets and driving revenue growth.

🛠️ Keahlian

Lowongan Terkait